Service

Insight Lab Facilitation

Guided replay review sessions that turn raw recordings into agreed product fixes.

3–5 days · From £1,450 per lab

Collaborative workshop with sticky notes and laptops

What you receive

We facilitate time-boxed insight labs with your product, design, and support leads. Each lab focuses on one journey, a curated set of replays, and a written outcome: friction themes, severity, and the smallest change worth shipping. Ideal when recordings exist but nobody owns the reading.

How to proceed

Share your current replay tooling, the journeys that worry you most, and any privacy constraints. We reply with fit, timing, and a clear quote. Pricing on this site is informational — engagements are arranged directly, with no online checkout.