Service

Friction Report Retainer

A recurring written brief of the friction patterns visible in your latest session replays.

Ongoing monthly · From £1,100 / month

Hands reviewing documents and laptop analytics

What you receive

Each cycle we sample recent replays against your priority journeys, tag recurring friction, and deliver a concise report your squad can act on in planning. Includes one live walkthrough per cycle and a shared backlog of insight themes with suggested owners.

How to proceed

Share your current replay tooling, the journeys that worry you most, and any privacy constraints. We reply with fit, timing, and a clear quote. Pricing on this site is informational — engagements are arranged directly, with no online checkout.